These terms and conditions apply to all products supplied to you, the customer, by Moonlight Jewels Box through the website www.moonlightjewelsbox.com
By accessing or using this site you acknowledge that you have read, understood and agree to be bound by these terms and conditions. If you do not agree with these terms and conditions, please do not use this site.
The contents of this website including design, images and text may not be copied, reproduced or used in any other form without the prior permission of www.moonlightjewelsbox.com
Product description and efficacy
Product descriptions and measurements are supplied by the manufacturers and are, to the best of our knowledge, complete and accurate.
We will always attempt to recommend the most appropriate product to control your specific problem but we cannot be held responsible if the product is ineffectual in your specific situation. www.moonlightjewelsbox.com neither gives nor implies any warranty regarding products suitability for your specific situation.
We reserve the right without prior notice, to change or amend information, prices or products supplied from this website.
www.moonlightjewelsbox.com will not be liable for any specific, indirect or consequential damage, or any damage whatsoever, that may result from using this website or relying on information supplied therein or through the use of products purchased from this website.
Orders may be placed directly through our website only. An order process is complete when we send you an email confirming that your order has been received and accepted.
You will quickly and easily be able to see the final price of your purchase prior to paying by going into ‘shopping cart’ and completing your delivery preferences.
All displayed prices include GST at the current rate.
Your final price will include delivery.
Payments should be in Indian Rupees (INR).
Payments are done through direct bank transfer or via payment gateway.
After placing an order you will receive an email confirming the content of the order, the price and the delivery specified.
If you notice any mistake in the order please notify us immediately by email.
We will dispatch your product order, based on the guidelines provided on the ‘Delivery Information’ section of website. Please refer to this for different timescales based on delivery method paid for and used.
Delivery and acceptance:
The courier will require a signature from the purchaser on handover of the product unless you select an alternative option at checkout
Signed for products will become your responsibility after the courier has received your signature
If the packaging is damaged on delivery, or you suspect damage, please open and inspect the goods before signing, or sign after filling in the couriers suspected.
Please notify us within 24 hours of receipt of your order.
Concerns or complaints:
We will always expect the chosen courier to deliver your goods within the time frame stated on our website. However, these time frames can only be indicative. Please contact us if you feel your goods are overdue and we will investigate.
www.moonlightjewelsbox.com reserves the right to refuse any order or part order or to ask for further information in order to process an order.
As the customer you have the right to cancel any order within seven days and receive a full refund minus delivery charges. If the product is already in transit or has arrived, you will be required to deliver the product back to www.moonlightjewelsbox.com at your own cost, in an unopened, unused and undamaged condition prior to refund, unless notified to us otherwise of its condition.
Product warranty is offered by the manufacturer on most of the items. This warranty terms are bound by the manufacturer warranty policy, which can be claimed directly to the manufacturer or their authorized service providers. www.moonlightjewelsbox.com will not offer any warranty, Guarantee or service after the sale.
If you have any complaint about our service or products please contact us as soon as possible through the Contact Us form in the site providing the maximum information regarding your complaint. We will make every effort to resolve any problems you may have in a fair and equitable manner. Your statutory rights are not affected by any statements made within these terms and conditions.
These terms and conditions are produced in accordance with the laws of India and shall be interpreted as such.
Use of product names, brands and trademarks:
Brand names, logos and trademarks used herein remain the property of their respective owners. This listing of any firm or their logos is not intended to imply any endorsement or direct affiliation with www.moonlightjewelsbox.com
All disputes are subject to jurisdiction in Jammu & Kashmir State limit only